Hellenic 2010 Charter Award (26/3/2010)
To: Hellenic Imperial Airways
From: Awards Committee
Issue Date: 29th March 2010
Award Title: ‘Best European Charter Airline 2010’
ITM Liaison: Mr. Denis Raftis, Awards Liaison Officer
Birmingham 26th March 2010 - The International Air Transport Association (IATA) this month released the latest figures for scheduled air traffic, revealing continued improvement in the health of the aviation industry. Based on comparable data from 2009, passenger demand in January this year rose by 6.4 percent, and a 1.2 percent increase in passenger capacity pushed load factors up to 75.9 percent from 72.2 percent last year. This is certainly good news and brings hope for 2010. However, the industry has lost several years of growth, current figures are still far below the peak of previous years and airlines are under pressure to increase operational efficiency at the same time as reducing environmental impact and keeping prices at reasonable levels for customers.
These are significant challenges, and not all airlines are coping well. In a bid to offer the best advice to its members and associates, the Institute of Transport Management (ITM) undertook an extensive investigation over the past few months into the current services of charter airlines, with a view to recognising the efforts of those who are outperforming their peers. As a result of this research, the Institute is today delighted to announce that the winner of the ‘Best European Charter Airline 2010’ Award is Hellenic Imperial Airways.
Hellenic Imperial Airways was incorporated in May 2006 with headquarters in Athens and has since established itself in the travel market of the Mediterranean and Middle East as well as further afield. The airline currently employs a 300-strong workforce of highly trained flight crew, cabin crew, engineers, mechanics and support staff, all of whom have been drilled in the key principles of Hellenic’s business philosophy: safety first, quality always, and exceptional customer service throughout. The company has ambitious plans to expand its fleet and activities in 2010, introducing new 737 Classics and scheduled flights to domestic and international destinations by the end of May.
Announcing the Award to Hellenic Imperial Airways, Director of Research Ms. Bridget Moncrieff said: “The Institute recognises the achievements of companies both large and small, those which are long-established global brands and those which are just starting to make a name for themselves. Indeed, we are keen to encourage young businesses with the right attitude; too often the larger brands are complacent about their offerings to the consumer, or the marshalling of their resources – especially as regards how their operations fit the fluctuating economic environment. Hellenic Imperial Airways occupies the smaller end of the market at present, having been founded just 4 years ago. However, this is an airline with big ideas and hugely experienced staff. Already, it has become the service provider of choice in the Mediterranean region, and with the roll out of the expansion plans later this year its influence is set to grow.”
“In light of Hellenic’s achievements over the last few years, and the vision of its management team, the Institute is pleased to accredit the company as ‘Best European Charter Airline 2010’. This comes as a result of detailed investigations by the ITM research team, including canvassing of members and industry contacts, and the careful deliberation of the Awards Committee. I offer my congratulations to all at Hellenic Imperial Airways on this triumph and hope that it spurs the company on to further success in 2010.”